Products and compatibility
How do I know whether a scanner, printer, or accessory is compatible?
Check the model and part-number information on the product page. If you are unsure, contact us with the equipment model, connection type, and intended workflow before ordering.
Do you sell new and pre-owned equipment?
Yes. The condition is identified on each product page. Pre-owned equipment may show minor cosmetic signs of prior use while remaining functional as described.
Orders and shipping
When will my order ship?
Available delivery methods and estimates are shown during checkout. Large, specialized, or freight items may require confirmation before shipment.
Can I request a volume quote?
Yes. Use the contact form and select “Request a quote.” Include the product, quantity, and delivery destination.
Trade-in and equipment sales
What is the difference between Trade-In and Sell to Us?
Trade-In is intended for customers seeking approved purchase credit. Sell to Us is for equipment owners or suppliers who want to submit equipment without making a purchase.
Is every submission accepted?
No. Equipment must be reviewed before an offer or credit is approved. Submission does not guarantee acceptance.